Frequently Asked Questions❤️
What materials are used for baby products?
What materials are used for baby products?
We prioritize eco-friendly, certified materials that are safe for both moms and babies. Each product undergoes quality checks to ensure it meets high safety standards.
Do you offer free shipping?
Do you offer free shipping?
Yes, we provide free shipping on all orders, with no minimum spend required. Your items will arrive conveniently and quickly.
How do I return an item?
How do I return an item?
We offer a 30-day satisfaction guarantee. If you’re not completely happy with your purchase, please reach out to our support team for return instructions.
Are there discounts for new customers?
Are there discounts for new customers?
Yes, new customers receive special discounts. Keep an eye out for seasonal sales and exclusive offers as well!
How can I contact customer support?
How can I contact customer support?
Our support team is available 24/7 for any questions. You can reach us via live chat, email, or our support hotline.
Do you have a loyalty program for returning customers?
Do you have a loyalty program for returning customers?
Yes, we appreciate our loyal customers and offer a rewards program with bonuses and exclusive deals for repeat shoppers.
How long does delivery take?
How long does delivery take?
Standard delivery takes 3–7 business days. You’ll receive a tracking number via email once your order ships.
Are your products safe for newborns?
Are your products safe for newborns?
Absolutely! We carefully select products that are certified and safe for newborns, considering their delicate skin and needs.